FAQs

Depending on your delivery location and equipment availability will be delivered next day (or in some cases same day). Contact your branch on 1300 744 736 for more information.

All hire equipment is maintained to Australian Standards and manufacturer’s recommendations.

Payment can be made by credit card (most major cards) and via purchase order. To discuss alternate payment methods please contact your branch on 1300 744 736.

Please discontinue use immediately and contact your branch so we can arrange a suitable replacement and repair the damaged equipment. PLEASE NOTE: Do not attempt to repair the equipment under any circumstances. In many cases, equipment may still be under warranty and any authorised repairs may void the warranty.

For most equipment we use TNT Express, however, we can arrange for equipment to be dispatched through your preferred provider if required. If you wish to use your own freight provider then please notify your branch prior to dispatch.

Yes, when required all lifting equipment is supplied with certificate of inspection or test.

Yes, all load cells are issued with a valid NATA calibration certificate.