Please discontinue use immediately and contact your branch so we can arrange a suitable replacement and repair the damaged equipment. PLEASE NOTE: Do not attempt to repair the equipment under any circumstances. In many cases, equipment may still be under warranty and any authorised repairs may void the warranty.
For most equipment we use TNT Express, however, we can arrange for equipment to be dispatched through your preferred provider if required. If you wish to use your own freight provider then please notify your branch prior to dispatch.